Welcome to Lumora. By accessing and using our website, products, and services, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase or booking an appointment.
These Terms & Conditions govern your use of the Lumora website and any products, services, content, or appointments offered through our platform.
By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
Lumora offers skincare products, wellness products, and skincare-related services.
We strive to ensure all product descriptions, images, pricing, and availability are accurate. However, we do not guarantee that all information is error-free, complete, or current at all times.
We reserve the right to:
When placing an order, you agree that:
We reserve the right to refuse or cancel any order for reasons including suspected fraud, pricing errors, inventory limitations, or violations of these Terms.
We aim to process orders promptly; however, delivery times are estimates and may vary based on location, carrier delays, weather conditions, or other circumstances beyond our control.
Lumora is not responsible for delays caused by shipping carriers or customs authorities.
Risk of loss transfers to the customer once the package has been delivered to the shipping address provided during checkout.
Please refer to our Return Policy for detailed information regarding returns, exchanges, and refunds.
To be eligible for a return:
Refunds are processed after returned items have been inspected and approved.
For skincare consultations, treatments, or wellness appointments:
Lumora reserves the right to refuse service when necessary to protect staff, customers, or business operations.
Our products are intended for cosmetic and wellness purposes only.
The information provided on this website is not intended to diagnose, treat, cure, or prevent any medical condition.
Individual results may vary based on skin type, lifestyle, and personal circumstances.
Customers with allergies, sensitivities, or medical concerns should consult a qualified healthcare professional before using any product.
All content on this website, including:
is the property of Lumora and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
You agree not to:
Violation of these terms may result in restricted access or legal action.
To the fullest extent permitted by law, Lumora shall not be liable for:
arising from the use of our website, products, or services.
Our total liability shall not exceed the amount paid by the customer for the applicable product or service.
Our website may contain links to third-party websites for convenience or informational purposes.
Lumora is not responsible for the content, policies, or practices of third-party websites.
Users access such websites at their own risk.
Your use of our website is also governed by our Privacy Policy, which explains how personal information is collected, stored, and used.
We reserve the right to update or modify these Terms & Conditions at any time.
Changes become effective immediately upon publication on this website.
Continued use of the website constitutes acceptance of any updated Terms.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction where Lumora operates.
Any disputes arising from these Terms shall be resolved through the appropriate courts of that jurisdiction.
For questions regarding these Terms & Conditions, please contact us:
Lumora
Email: hello@yoursiteaddress.com
Phone: +1 (555) 123-4567
By using this website, purchasing products, or booking services through Lumora, you agree to these Terms & Conditions and all applicable policies referenced herein.